Subscriptions & Billing

1. LarryBooks software plans

The published monthly plan prices are Solo $9.99, Professional $19.99 and Salon $49.99 (USD). Plan limits and features are shown in LarryBooks before selection and may change with appropriate notice. Any applicable taxes, payment timing and current recurring price are displayed in Stripe checkout before you authorize a subscription.

2. Fourteen-day free trial

Eligible new businesses receive a 14-day trial. When you choose a paid plan and provide a payment method while your trial has enough time remaining, the first recurring charge is scheduled for the existing trial end and no subscription charge is due at that checkout. If your trial has expired or is within Stripe's minimum deferral window, you may be charged at checkout. Always check the exact date and amount Stripe displays before starting your subscription.

3. Recurring charges and billing providers

Paid subscriptions renew monthly until canceled. Where paid billing is active, Stripe handles actual subscription charges, payment-method updates and invoice records. Businesses can review their subscription status in LarryBooks. Checkout displays the amount, billing date and renewal terms before authorization; any special or earlier billing arrangement is governed by that business's account-specific terms.

4. How to cancel

The business account holder can access Settings / Billing and use the available cancellation option or Stripe customer portal. For an eligible active subscription, cancellation is normally scheduled for the end of the current paid period or trial, not immediately. You can continue accessing included features until the effective cancellation date, subject to service status and these Terms. Cancel before your next charge if you do not want your subscription to renew.

If you cannot access your account or cancellation option, contact support@getlarrybooks.com promptly with your business name and the email associated with billing. Do not send full card details by email.

5. Changing plans and reactivating

Plan selection and changes are subject to your account's actual billing state. Stripe's current LarryBooks customer portal supports cancellation, invoices and payment-method updates, but does not currently provide plan switching. Contact support if you need a plan change that isn't available in your LarryBooks billing area. A canceled subscription may require a new checkout when reactivating.

6. Failed payments and access

If payment is declined, Stripe or LarryBooks may send billing notifications or offer a way to update your payment method. Access to paid functionality may be restricted after applicable grace periods. The dashboard's current status governs available features; we do not promise an uninterrupted grace period.

7. Refunds and billing disputes

If you believe a LarryBooks subscription charge is incorrect, contact support with your business name, billing email, and invoice or payment reference. Refund requests are reviewed individually based on the transaction and applicable law; this page does not promise an automatic or prorated refund. Nothing in this policy limits refunds or other rights required by applicable law. Cancellation alone does not necessarily reverse a charge already made.

8. Separate appointment payments

Customer deposits, service fees and full appointment payments are charged on the independent business's connected payment account when enabled—not as LarryBooks software subscription fees. Businesses determine their customer-facing cancellation and refund terms, subject to law. See Customer Booking Policies.

9. Questions and related documents

Write to support@getlarrybooks.com. Also review the Terms of Service and Privacy Policy.